Terms & Conditions of Use

1. Service operator and contractual identity

The website and digital services presented under the brand “Club de Lausanne” (the “Service”) are initially operated by CB Group S.à r.l., a Luxembourg company registered with the Luxembourg Trade and Companies Register under LBR B219945 (“CB Group Luxembourg” or the “Operator”).

CB Group Luxembourg is a subsidiary of CB Group GmbH, a Swiss company registered under CHE-282.969.049.

These terms are intended to be consistent with Swiss law and European requirements on data protection and, where relevant, consumer law, subject to mandatory provisions applicable to users.

2. Purpose and scope

These Terms & Conditions (“Terms”) govern access to and use of the Service, including public pages, the member area, go-to-market tools (including strategy assistance and, if applicable, AI-supported analysis), and connected features.

Using the Service means you accept these Terms. If you do not agree, you must stop using the Service.

Some features may be subject to additional terms or paid offers (subscription, credits or usage tokens); details will be provided before you subscribe.

3. Overview of services

The Service may include: information about Club de Lausanne; member account management; profiles and questionnaires; digital tools to structure commercial or go-to-market work (no guarantee of any particular economic result).

Features may rely on third-party providers (hosting, email, AI, data enrichment, etc.). Their roles are described or completed in the privacy policy and/or a subprocessors appendix.

4. Account, authentication and accuracy

Access to certain areas may require authentication (e.g. LinkedIn or another provider). You agree to provide accurate information and keep it updated.

You are responsible for credential confidentiality and for activity under your account. Report suspected misuse promptly.

The Operator may suspend or close accounts for breach of these Terms, security risk, or as required by authorities, in accordance with applicable law.

5. Personal data and privacy

Personal data processing follows EU Regulation 2016/679 (GDPR), the Swiss Federal Act on Data Protection (FADP, as amended) and, where applicable, other national laws.

A privacy policy explains purposes, legal bases, retention, recipients and subprocessors (including transfers outside Switzerland/the EU with appropriate safeguards). It is published or linked from the Service.

You have rights (access, rectification, erasure, restriction, objection, portability where applicable, withdrawal of consent). Requests should be sent to the contact given in the privacy policy or on the site.

Where automated processing or AI produces legal or similar significant effects, applicable rules on information and, where required, human review or explanation will be respected.

6. Electronic communications

Subject to applicable law, the Operator may send transactional emails (e.g. sign-up, club-related reminders, invitations) and, where consented or permitted by law, marketing.

Unsubscribe mechanisms will be provided for marketing messages, without affecting messages required for contract performance or legal obligations.

7. Assistive tools, AI and enrichment

Some features may use AI or data-enrichment services from third parties (e.g. to analyse questionnaires or enrich professional data). Processing is described in the privacy policy.

Generated outputs are decision support only; they may be incomplete or wrong. You remain solely responsible for business, legal and financial decisions.

You must not use the Service for unlawful purposes, harassment, or to bypass prospecting rules or opt-out lists in your jurisdiction.

8. Contact lists and user responsibility

If you upload or paste contact lists (including email addresses), you warrant you have the rights and legal bases required (consent, legitimate interest where allowed, etc.).

You accept full responsibility towards data subjects and authorities for breaches of data protection or commercial communication rules.

The Operator may refuse, suspend or remove manifestly unlawful content or flows.

9. Content and intellectual property

Service material (structure, branding, text, marks, software) is protected by intellectual property law. Unauthorised reproduction is prohibited except as allowed by law.

By submitting content (profile, questionnaire answers, files), you retain your rights but grant the Operator a non-exclusive licence to host, store, display, reproduce and process it for operating and improving the Service and meeting legal duties, as set out in the privacy policy.

10. Acceptable use and security

You must not: attack the Service (intrusion, overload, unauthorised reverse engineering); distribute malware; impersonate others; harvest user data without a legal basis; or use the Service in a way that infringes third-party rights or public order.

11. Future commercial terms (subscriptions, credits or tokens)

The Service may offer paid plans (subscriptions, credits or tokens for specific features). Pricing, allowances, usage rules (including whether unused balances roll over) and refund rules will be stated at purchase in specific terms or on the offer page.

Until such offers go live, this clause only anticipates the framework and creates no purchase obligation.

12. Availability and limitation of liability

The Service is provided “as is”. The Operator uses reasonable efforts to maintain availability but does not warrant uninterrupted or error-free operation.

To the extent permitted by law, liability for indirect damage (lost profit, lost opportunity, business interruption) is excluded, except for gross negligence, intent, or where mandatory law forbids exclusion (e.g. personal injury or, under Swiss law, certain cases of slight negligence).

13. Changes to the Terms and the Service

The Operator may update these Terms to reflect changes to the Service or the law. The “last updated” date will change. Where required by law, you will be notified and, if needed, asked to re-accept.

14. Governing law and disputes

Without prejudice to mandatory consumer or data-protection rules in your country, and without prejudice to jurisdictional rules (including Brussels I bis for consumers), these Terms are governed by Swiss substantive law.

Disputes arising from these Terms fall under the courts of the canton of Vaud, seat in Lausanne (Switzerland), subject to mandatory exclusive jurisdiction rules for certain consumers elsewhere.

15. Contact

For questions about the Service or these Terms, use the contact details published on the Club de Lausanne website. Data-protection requests should go to the contact named in the privacy policy.